As an organization admin, you can check the registered customers’ information at MBO.
Note: Location-level users cannot access this information.
Log in to your Moduurn Back Office (MBO) www.admin.moduurn.com as an admin user.
STEP 1: Click on Customer Registry.
STEP 2: Click on the Edit button beside the customer profile you want to view.
STEP 3: Click on PROFILE to view the customer profile information.
STEP 4: Click on ORDER HISTORY to view the customer’s order history.
STEP 5: Click on the grey bar (e.g, # MOD05D478 - MODUURN CAFE) to view the order details.
Note: To protect personal information, MBO does not keep the payment method record.
For Technical Support:
Service Desk Hours;
Monday to Friday: 8:00 a.m. - 6:00 p.m. (PST)
Saturday and Sunday: 8:00 a.m. - 4:00 p.m. (PST)
Open a ticket 24/7;
Phone (Voicemail): 1-855-MODUURN (1-855-663-8876), ext#2
Chat / Messaging (From Ordering App)
Web Form: http://moduurnhelp.zendesk.com