Define Operating Hours for your store – Moduurn Support

STEP 1: Click on Locations and then on Manage on the location to which the deal has to be imported.

Note: If you are a Location Manager user, you will see the location dashboard when you log in to MBO.

STEP 2: Click on Operating Hours and then on Define Operating Hours.

STEP 3: Type in a shift name, select the delivery types, schedule the hours and then click on Save.

Notes:

Customers will only be able to choose the delivery types selected here in the configured time unless the Future Order function is enabled.
You can create multiple operating times for your store. For example, there could be a morning shift and an evening shift or separate shifts for different delivery types.

STEP 4: Click on Open to turn on your location for online ordering.

Note: If the toggle is Open, the online ordering will be available based on the configured hours. However, if it has been toggled Close, online ordering will stay closed until it is toggled Open.

Set Exception Dates

Exception dates can be configured for the store to be open/close. This can only be done for dates and not days of the week. This is useful to close the location on a specific date if it falls on a normally open day and vice versa.

STEP 1: On the same tab as below, click on EXCEPTION DATES. Depending on whether the date to be added should be closed or open, select the date in either of the boxes.

STEP 2: Click on Add after a date is selected. Repeat the process to add more dates. The system will close or open the online ordering on these dates.

For Technical Support:

Service Desk Hours;

Monday to Friday: 8:00 a.m. - 6:00 p.m. (PST)

Saturday and Sunday: 8:00 a.m. - 4:00 p.m. (PST)

Open a ticket 24/7;

Phone (Voicemail): 1-855-MODUURN (1-855-663-8876), ext#2

Email: support@moduurn.com

Chat / Messaging (From Ordering App)

Web Form: http://moduurnhelp.zendesk.com

Set Exception Dates

For Technical Support:

Service Desk Hours;

Open a ticket 24/7;

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